Terms and Conditions

These terms are an agreement between you and AgriaOS (“AgriaOS”, “we”, “us”) for using the AgriaOS website and app (the “Service”). By creating an account or using the Service, you agree to them. If you use AgriaOS for a farm or business, you agree on its behalf and confirm you’re allowed to.

1. What AgriaOS does

AgriaOS helps you keep your farm’s records: sales, expenses, debts, production batches, eggs, storage, staff and payroll, tasks and routines, land, equipment and reports. It also helps you plan batches, mix feed, sell through WhatsApp and sale lists, and see the weather for your farm. It includes an assistant that can turn what you type, say or photograph into records, answer questions about your farm, and look up public information such as market prices.

2. Your account

You must be at least 18 to create an account. Give us accurate details and keep your password private. You’re responsible for everything done through your account. Tell us straight away if you think someone else has used it. You can reset your password from the sign-in page at any time.

3. Your farm and your team

The person who creates a farm is its owner. The owner can invite others as managers or workers, change their access and remove them. The owner is responsible for who they invite and for what invited people do in the farm. If you’re invited to someone else’s farm, the records you add belong to that farm.

4. Your records belong to you

You keep all rights to the information you put into AgriaOS. You allow us to store, process and back it up only so we can provide the Service to you, and as described in our Privacy policy. You can download your records as spreadsheets at any time.

5. The assistant and advice

The assistant is a tool to save you time. It can misread what you meant, a photo or a voice note, or get a number wrong. Check anything important; every record it makes can be opened, edited or undone. Farming, animal health and market information from AgriaOS is general guidance, not professional advice, and doesn’t replace a veterinarian, extension officer, accountant or other qualified adviser. Prices found on the internet may be out of date. Feed mixes, batch plans, profit figures and weather warnings are estimates from the information you give and typical values; check them against your own results.

6. Acceptable use

Don’t use AgriaOS to break the law, record or hide illegal activity, harm or harass anyone, send spam, or upload anything you don’t have the right to share. Don’t try to access other people’s farms or accounts, test or break our security, overload the Service, copy or resell it, or scrape it by automated means. We may suspend or close accounts that do.

7. Emails and notifications

We send emails and phone notifications needed to run your account, such as welcome messages, invites, password resets, reminders about your plan, and notifications about activity, tasks and weather on your farm. You can turn notifications and daily summaries on or off in Settings, and phone notifications in your phone’s settings.

8. Plans and payment

Free first month. Each new farm starts on the Free plan for its first month. After that, a paid plan is needed to keep recording and using the assistant. If you don’t choose one, your records stay and you can still download them.

Paid plans. Plans are priced in naira and paid a month or a year at a time; a year costs the price of ten months. A plan runs until the date shown under Billing. It doesn’t renew by itself: we remind you before it ends, and you renew by paying again. If it isn’t renewed, you have three days to do so before recording and the assistant stop.

AgriaOS tokens. Each plan includes a number of AgriaOS tokens and voice minutes a month, which start again on the 1st and don’t carry over. A normal message to the assistant uses one token. A message that costs more to answer, such as a live web price lookup or a large file, uses more, and the assistant’s usage screen shows what you’ve used. Recording with the forms doesn’t use tokens.

Top-ups. If you run out in a month, you can buy usage credits. They don’t expire while your account is open, and they’re used only after your plan’s monthly tokens.

Paying. Payments are made by card or bank transfer through our payment provider, Bachs, and any processing fee is shown at checkout. Prices can change; a change applies from your next payment, and we’ll tell you before it does.

Refunds. Unless the law requires otherwise, payments and usage credits aren’t refundable once the time or credits have been used. If you were charged in error, tell us and we’ll put it right.

9. Availability and changes

We work to keep AgriaOS running and your data safe, but we can’t promise it will always be available or free of errors. We may improve, change or remove features. If a change significantly affects you, we’ll tell you in advance where we reasonably can.

10. Closing your account

You can delete your account at any time from Settings. If you own a farm and no one else owns it with you, deleting your account deletes that farm and its records. Download them first. We may suspend or close an account that breaks these terms, puts others at risk, or stays unpaid, giving notice where we reasonably can. Closing or suspending an account doesn’t delete your records unless you ask us to or delete the account yourself.

11. Liability

AgriaOS is provided “as is”. To the extent the law allows, we aren’t liable for indirect or consequential losses, such as lost profits, lost stock, lost data or business decisions made using the Service. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before it arose. Nothing in these terms limits liability that can’t be limited under Nigerian law, including for fraud.

12. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. If there’s a dispute, we’ll first try to settle it with you in good faith. If we can’t, the courts of Nigeria will have jurisdiction.

13. Changes to these terms

We may update these terms as AgriaOS grows. We’ll change the date at the top, and for important changes we’ll tell you in the app or by email. If you keep using AgriaOS after a change takes effect, you accept the updated terms.

14. Contact

Questions about these terms? Ask the assistant inside AgriaOS and it will pass them to our team.